Responding to Georgia Smokefree Air Act Complaints: First Complaint
- The local health inspector or CBOH Duly Authorized Agent(s)/designee will forward a Notice of Complaint Letter to the establishment/businesswithin 10 business days of receiving the complaint.
- The local health inspector or CBOH Duly Authorized Agent(s)/designee will document the action taken on the Georgia Smokefree Air Complaint Site.
- The local health inspector or CBOH Duly Authorized Agent(s)/designee may elect to conduct an unscheduled site visit.
If a site visit is conducted, the local health inspector or CBOH Duly Authorized Agent(s)/designee will:
- Inform building owner, agent, operator, person in charge, or proprietor of the complaint;
- Educate building owner, agent, operator, person in charge, or proprietor on the Georgia Smokefree Air Act of 2005;
- Provide building owner, agent, operator, person in charge, or proprietor with a copy of the Georgia Smokefree Air Act of 2005 Business Guide;
- Provide building owner, agent, operator, person in charge, or proprietor with copies of the appropriate signage or direct them to the Georgia Department of Public Health Smoke & Vape Free Places Signage
- Instruct building owner, agent, operator, person in charge, or proprietor on proper use and posting of signage;
- Provide building owner, agent, operator, person in charge, or proprietor with a copy of the Rules of the Georgia Smokefree Air Act of 2005
- Provide building owner, agent, operator, person in charge, or proprietor with literature on the dangers of exposure to secondhand smoke from:
- American Lung Association
- American Cancer Society
- American Heart Association
- Provide Quit Line brochures to promote cessation (brochures are available from district health department or may be downloaded from https://dph.georgia.gov/readytoquit)
